| 000 -LEADER |
|---|
| fixed length control field |
01798cam a2200205 i 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| ISBN |
9781118988503 (hardback) |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
338.4/7910683 |
| 100 1# - MAIN ENTRY--AUTHOR NAME |
|---|
| Personal name |
Hayes, David K., |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Human Resources Management in the Hospitality Industry |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd Edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication |
USA |
| Name of publisher |
John Wiley & Sons, Inc. |
| Year of publication |
2016 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Number of Pages |
xix, 298 pages ; |
| Other physical details |
Text |
| 505 8# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Machine generated contents note: One: Introduction to Human Resources in the Hospitality Industry Two: The Legal Environment of Human Resources Management Three: Human Resources Management: Policies and Procedures Four: Employee On-Boarding: Recruitment and Selection Five: Employee On-Boarding: Orientation and Induction Six: Planning Training Programs Seven: Delivering and Evaluating Training Programs Eight: Compensation Programs Nine: Performance Management and Appraisal Ten: Employee Health and Safety Eleven: Critical Issues in Human Resources Management Twelve: Human Resources in Evolving Hospitality Organizations . |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
"Today's hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities. "-- |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Term |
Hospitality industry |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Term |
BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ninemeier, Jack D., |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
http://catalogimages.wiley.com/images/db/jimages/9781118988503.jpg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Books |
