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Strategies and actions in managing the challenges in multicultural diversity in hotel work place in Baler, Aurora / (Record no. 5380)

MARC details
000 -LEADER
fixed length control field 01666nam a22002057a 4500
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Josue, Larry C.
245 ## - TITLE STATEMENT
Title Strategies and actions in managing the challenges in multicultural diversity in hotel work place in Baler, Aurora /
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Aurora
Name of publisher ASCOT
Year of publication 2023
300 ## - PHYSICAL DESCRIPTION
Number of Pages xvi, 50 pages:
Other physical details col. illus.
500 ## - GENERAL NOTE
General note Bachelor in Hospitality Management
520 ## - SUMMARY, ETC.
Summary, etc Abstract:<br/><br/>This study aims to determine the strategies and actions in managing the challenges in multicultural diversity in Baler, Aurora. It seeks to know the challenges affecting the workplace and the solution to lessen the dilemma caused bu multicultural diversity through the hotel strategies and implementation of actions. The respondents of the study are the 90 employees of 6 chosen accredited hotel of Baler using a survey questionnaire. A quantitative research design employing descriptive research method was used in the study. The data gathered were analyzed and interpreted using the 5-point Likert scale.The study showed that challenges in multicultural diversity does not become a barrier to the hotel's everyday operations. Moreover, the study determined that hotels provide opportunities for employees to learn about cultural norms and practices of different backgrounds of the guests. The results of the study further revealed that hotels encourage their employees to respect and value the cultural differences.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Multicultural diversity.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Hotel.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Delos Reyes, Kyle Yancy O.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Necesito, Gerald N.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Aganad, Hezel Anne D.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Agno, Angelina T.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Villamar, Isabel V.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Continuing Resources
Holdings
Collection code Home library Current library Date acquired Source of acquisition Accession Number Koha item type
Thesis ASCOT Library - Zabali Campus ASCOT Library - Zabali Campus 09/05/2024 Turned-over 5380 c2 Continuing Resources
Thesis ASCOT Library - Zabali Campus ASCOT Library - Zabali Campus 13/05/2024 Turned-over 5380 c1 Continuing Resources