000 01666nam a22002057a 4500
100 _aJosue, Larry C.
245 _aStrategies and actions in managing the challenges in multicultural diversity in hotel work place in Baler, Aurora /
260 _aAurora
_bASCOT
_c2023
300 _axvi, 50 pages:
_bcol. illus.
500 _aBachelor in Hospitality Management
520 _aAbstract: This study aims to determine the strategies and actions in managing the challenges in multicultural diversity in Baler, Aurora. It seeks to know the challenges affecting the workplace and the solution to lessen the dilemma caused bu multicultural diversity through the hotel strategies and implementation of actions. The respondents of the study are the 90 employees of 6 chosen accredited hotel of Baler using a survey questionnaire. A quantitative research design employing descriptive research method was used in the study. The data gathered were analyzed and interpreted using the 5-point Likert scale.The study showed that challenges in multicultural diversity does not become a barrier to the hotel's everyday operations. Moreover, the study determined that hotels provide opportunities for employees to learn about cultural norms and practices of different backgrounds of the guests. The results of the study further revealed that hotels encourage their employees to respect and value the cultural differences.
650 _aMulticultural diversity.
650 _aHotel.
700 _aDelos Reyes, Kyle Yancy O.
700 _aNecesito, Gerald N.
700 _aAganad, Hezel Anne D.
700 _aAgno, Angelina T.
700 _aVillamar, Isabel V.
942 _cCR
999 _c5380
_d5380