A visual refererence to guest service / edited by 3G E-Learning.
Material type:
TextPublication details: New York, NY : 3G E-Learning LLC, USA , c2023.Edition: 2nd edDescription: vii, 372 pages : col. illus. ; 23 cmISBN: - 9781984680303
- Ref 647.94 Av56a 2023.
| Item type | Current library | Collection | Call number | Status | Barcode | |
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Books
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ASCOT Library - Zabali Campus Reference | Reference | Ref 647.94 Av56a 2023. (Browse shelf(Opens below)) | Available | Ref6479404838 |
Includes bibliographical references and index.
Supervision of guest service -- Customer feedback -- Grooming and etiquette in hospitality -- Guest complaint management -- Customer retention -- Lodging operations management -- Guest experience in hotels -- The guest service of beverages.
English.
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